Editorial Policy

Our mission

Help readers understand loyalty programmes well enough to redeem their miles and points for real value, not just to earn more of them. We favour primary sources, show our working, and call out when a programme offers less than it appears to.

How we research

Every article draws from a combination of the following source types:

• The loyalty programme's own terms & conditions, award chart, and earning pages.
• Official press releases and investor filings from the parent airline or hotel group.
• Regulatory filings (DOT, IATA, EU consumer regulators) where relevant.
• Award-search tools we use ourselves: Seats.aero, AwardTool, ExpertFlyer, and each programme's own search interface.
• Real booking data from our own redemption history when it illustrates a specific sweet spot.

We do not publish AI-generated article content. We may use AI assistants as research starting points for identifying primary sources, but every numerical claim, regulatory citation, and programme rule is verified against the original source by a human editor before publication. We do not publish content produced by AI without human re-verification.

How we fact-check

Every draft goes through the following checklist before publication:

• Every mileage cost, cash equivalent, transfer ratio, or status threshold is cited inline from the programme's own documentation.
• Every article identifies a publication date and a review cadence.
• Programme policy changes that occurred within the 12 months prior to publication are acknowledged.
• Screenshots or tables are labelled with the date they were captured.

How we update

Each article shows a Last reviewed date in its footer. We review every article at least annually. We also update out-of-cycle when:

• A programme announces a material change (devaluation, new partner, new T&Cs).
• A reader reports a factual error that we verify.
• Our own redemption experience contradicts the previously-published guidance.

Editorial independence

Miles Mosaic is owned and operated by Daan Zwets. We are not owned by, affiliated with, or under any editorial control of any airline, hotel group, card issuer, or loyalty programme. We do not accept payment for positive coverage, and we do not adjust articles at a commercial partner's request, though we do accept corrections for factual errors from anyone.

Affiliate and advertising disclosure

Miles Mosaic earns revenue from three sources: reader subscriptions to our paid product, affiliate commissions when a reader applies for a credit card or signs up for a service we link to, and display advertising (once approved by the ad network). Every article that contains an affiliate link shows a disclosure banner above the fold. See our full affiliate disclosure for details.

Image attribution

Inline article photographs come from official airline and hotel media-room releases (e.g., American Airlines, Delta Air Lines, Lufthansa, Singapore Airlines, Marriott International, oneworld Alliance, SkyTeam, Star Alliance). Each photograph is captioned with its source. We do not use stock-photography sites for editorial illustration; only first-party media-room assets that the originating brand has released for editorial use.

Corrections policy

Mistakes happen. When they do, we:

• Fix the article promptly.
• Log the correction on our public corrections page with the date, the article affected, what changed, and why.
• Credit the reader who flagged it, if they'd like the acknowledgement.

To report an error, email [email protected] or reach out via the contact page.